Below is the average delivery time for all our packages:

- Once an order is placed, it takes 1-2 business days to process. During the week it takes one business day, but if you order on a Friday night or weekend, it may take a little longer.

- Once your order is processed, it is shipped and delivery takes an average of 3 - 8 business days.

We try to make the ordering and delivery process as easy as possible for our customers. However, if you have any questions or further concerns, please do not hesitate to contact our customer service team. Below we explain how your order is processed and delivered.



Placing an order

The ordering process at Sophia Melbourne is as simple as possible. First, you need to go to the product page and add the desired product to your shopping cart. To do this, click on the black "Add to shopping cart" button.

Here it is important to check that you have selected the correct variants. If everything is in order, click on the "Proceed to checkout" box. On the information page, you need to enter the correct address information. Check that all the details are correct. If the information is filled in correctly, you can click the "Continue to Ship" button.

On the "Shipping" page, you will have the opportunity to verify the address information entered. It should also be noted that each item is shipped free of charge. As a token of our appreciation for our customers, we always pay the shipping and delivery costs. You can now proceed by clicking on the "Proceed to payment" box.

In the payment options, you have the opportunity to choose between different payment methods. At sophiamelbourne.com all payment options are SSL encrypted, which means you can always rely on a secure payment environment.

- PayPal

- Credit card (AMEX, Mastercard, Maestro, Visa)

Once you have selected the correct payment method, you must click on the "Complete Order" box and you will be redirected to the selected payment method. Follow the instructions on this page to complete your order. If you have any problems with your order, you can always contact us.

Shipping costs

We cover shipping costs for any order over 70.

Submit your order

Have you found the perfect look or accessory on our website? Then of course you want to enjoy it as soon as possible! That's why we make sure your order is processed and shipped as soon as possible.



To ensure that we can charge fair prices for our products, we have chosen to collect packages in large quantities and ship them all at once when we reach our minimum quantity. We hope for your understanding and willingness to help us create a better and healthier world.



Please note: Like many other online stores, we are very busy and delays may occur due to the Corona crisis. Please keep this in mind when placing your order. We will do our best to ship your order as soon as possible.



To ensure that your order ships today, please contact us by email. Our service team will be happy to advise you on the right solution.